Renaud RV Accountability
Purpose for Information Collection
Renaud RV makes every reasonable effort to make sure that an individual understands how her or his personal information will be used. Personal information is the information that relates to our Clients and their company, that identifies an individual as a Client of Renaud RV, and that allows us to provide services and information directly to our Clients.
We ask for personal information so that we can:
An individual agrees to receive regular communications that will include offers from us as well as participating sponsors. From time to time, sponsors may also send separate communications to our Clients.
Renaud RV may use names and addresses for general mailing purposes. We believe our Clients would also expect us to contact them to advise them of new and existing services that may be of interest to them. From time to time, we will inform our Clients of such services via direct marketing. Direct marketing material is usually delivered to them by mail, telephone or electronic means. A Client may choose not to receive these offers and have their name deleted from our mailing lists.
The individual also authorizes Renaud RV to send personalized messages from time to time as well as our eBulletin and fax. These messages contain information about services offered by Renaud RV and its partners that we think may be of interest to our Clients.
An individual’s knowledge and consent are necessary for the collection, use and disclosure of personal information. We only collect, use, or disclose personal information for purposes we believe would be considered appropriate under the circumstances.
Of course, an individual may choose to only provide us with some or portions of their personal information. However, this choice may not enable us to provide them with the product, service, or information that has been requested or that could be offered to them.
The names, addresses and telephone numbers of our Clients may be transmitted to a trusted third-party mailing service in order to inform them of products and services that we offer and that we believe may interest to them.
Except as set out in this policy, or as required by law, Renaud RV does not sell any personal information to any other organization and Renaud RV will not transmit personal information to third parties without first obtaining written consent to do so. Renaud RV may, however, disclose information in the following cases:
Collection of Information
We only collect the information that we need in order to deliver services and information to our Clients. We do not use techniques to collect personal information about individuals without their knowledge. We do not use or disclose personal information for any purposes other than those for which it was collected, except with their consent or as required by law.
Renaud RV retains information only as long as necessary for the fulfillment of services to its Clients and accordingly to legal requirement.
Renaud RV Responsibilities
Each of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. Our employees are kept informed about our policies and procedures for protecting personal information.
Policies & Practices
We will make our complete policies and practices relating to the management of personal information readily available to our Clients.
Clients’ Access to the Information
Upon request in writing, a Client will be informed of the existence, use, and disclosure of personal information and will be given access to that information. We will assist any Client who informs us that they need assistance in preparing a request concerning personal information. Clients may challenge the accuracy and completeness of the information and have it amended as appropriate.
The information listed is believed to be accurate, complete and current when posted, but Renaud RV cannot guarantee that it will remain accurate or complete or that it will be current at all times. We will keep information as up-to-date as is necessary for the purposes for which it is to be used. If a Client wishes to review or verify the personal information in their file or find out to whom we have disclosed it, they can do so by writing to us at the following address.
As well, any other questions about the Renaud RV handling of personal information should be directed to the Privacy Officer.
Renaud RV Privacy Officer
2558 County Rd. 20, Box 610
Harrow, Ontario N0R 1G0
or fax us at (519)738-9556
or e-mail us at firstname.lastname@example.org
Renaud RV promises to reply to a request for information within thirty (30) days.
Clients may ask to delete or correct any information contained in their file. The request for correction must be made by writing to us, either by mail at the above-mentioned mailing address, or by fax at the above-mentioned number, or by e-mail at the above-mentioned e-mail address. Renaud RV has thirty (30) days to reply.
Other Internet Related Policies
When Clients visit www.renaudrvsales.com without registering or otherwise interacting with the site, personal information and e-mail addresses are not recorded.
Renaud RV provides a number of services via www.renaudrvsales.com. To access these services, Renaud RV may require Clients to identify themselves or provide personal information. We use the information provided to help us serve our Clients better. We will require personal information when Clients take part in surveys, or request information on the products and services offered by Renaud RV.